Terms & Conditions
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These are the terms and conditions of service between: Penni Black Ltd. here after referred to as "the Company" and the "Client" defined as: any person/s,company/s or organization/s for which "the Company" undertakes to do/are doing any work. "Work" is defined as any catering/management/ staffing/resourcing, done by "the Company" for the "client" in any given circumstances.

All estimates are free and can be given in writing by Fax, Email or Post. All estimates / quotes exclude VAT unless otherwise stated. Although all care is taken in the preparation of estimates "the Company" reserve the right to correct any mistakes on the Estimate or Quote in writing as soon as it comes to our attention. All estimates or quotes are subject to these "terms and conditions" unless otherwise agreed in writing.

A deposit will always be 50% of the quoted price and will be due 7 days before the day the job commences. If the client fails to pay such a deposit within 7 days of being requested to do so, the company may treat the booking as having been cancelled by the client.

All new clients are expected to pay the full amount on the day of the event unless credit terms have been agreed.

If credit terms have been agreed then payments for all functions are to be received within 14 Days of invoicing. Late payment will be subject to a £60 administration charge and interest of 3% over base rate. If after 60 days full payment has not been received, civil court action will be taken, and all cost reserved against the client.

Cancellations are to be made in writing 48 hours or more, for jobs under £2000.00, and 96 hours or more for jobs over £2000.00, before the job is to commence, or else payment for the full amount is due. This can be received by Fax, email, or Post, but must be backed up verbally between the client and the company.

If the company is prevented from performing its obligations in respect of any booking, for any cause outside of its control, it shall be entitled to cancel any such booking without liability, but if so requested, will use reasonable endeavours to transfer the booking to another day.

Final numbers attending functions, and menu confirmation should be notified to the company 48 hours or more prior to the commencement of the function.

All staff attending a function must be paid for a minimum of four hours work. If they are required to stay later than 11pm , the client shall be responsible for paying their taxi fare home. Wherever possible, the company shall book staff who live close together and can therefore share the taxi ride.

The correspondence between the company and the client shall be taken as confirmation of the clients agreement with and acceptance of the foregoing terms and conditions. An exchange of letters constitutes a contract.

We accept no responsibility or liability whatsoever for any direct, special or consequential loss or other damages howsoever cause or any liability arising from the provision of our Services except in the case of personal injury or death caused solely by our negligence.

In the event we are found liable, our liability shall be limited to the Price which has been invoiced in respect of that particular Event.

signed ………………………………………

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